Gaming Should Be For Fun, Not Addiction

At ZedBuzz, we believe online gaming can be a great source of entertainment — when enjoyed responsibly. The truth is, any form of gaming can become addictive, especially if you lose sight of your own limits.

That's why ZedBuzz isn't content with being just a gaming platform. We want every member to stay mentally well and see gaming as a small, enjoyable part of life — nothing more. This Responsible Gaming policy was created with exactly that goal in mind.

Responsible Gaming at ZedBuzz isn't just a policy document — it's part of how we operate every day. Our technology, support team, and guidelines all work together to keep you safe.

Remember — on ZedBuzz, only bet money you can afford to lose without affecting your daily life. Never use funds set aside for rent, food, or essential family expenses.

ZedBuzz's Commitment: We always put Responsible Gaming above profit. Your well-being is our highest priority.
Responsible Gaming Checklist
  • Set a time and spending limit before you start gaming.
  • Don't chase your losses by placing more bets.
  • Don't let gaming take priority over time with your family.
  • Take regular breaks and stay focused on real life.
  • Do not gamble while under the influence of alcohol or when you're feeling stressed.
  • Don't think of gaming as a guaranteed way to win money.

ZedBuzz's Responsible Gaming Tools

These tools are available anytime from your account settings.

💰
Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 72-hour waiting period.

⏱️
Reality Check

You'll receive reminders at set intervals showing how long you've been playing, so you never lose track of time.

⏸️
Cooling-Off Period

Take a break from gaming for a set period ranging from 24 hours to 6 weeks. You will not be able to log in to your account during this time.

🚫
Self-Exclusion

Close your account for 6 months to 5 years, or permanently. Once self-exclusion begins, it cannot be cancelled.

📊
Gaming History Review

Review your gaming history, spending, and time in detail. It's the most effective way to understand your own habits.

🤖
AI Alert System

ZedBuzz's AI automatically detects unusual gaming patterns and alerts users when needed.

How to Use the Tools Use

ZedBuzz's Responsible Gaming tools are simple to use. Just log in to your account and activate any tool from the Settings menu.

Limit decreases take effect immediately, but increases require a 72-hour cooling-off period — this is in place for your protection.
1
Log in to ZedBuzz

Log in to your account and click the profile icon in the top right corner.

2
Open "Responsible Gaming" Settings

Look for the "Responsible Gaming" tab in your account settings.

3
Choose the tools you need

Activate whichever you need — a deposit limit, cooling-off period, or self-exclusion.

4
Confirm & Save

Confirm your changes. An email confirmation will be sent for any important setting updates.

Problem Warning Signs — Check yourself

If any of the following apply to you, it's time to seek help.

1

Are you betting more to chase your losses?

2

Do you feel restless or irritable when you're not gaming?

3

Are you lying to family or friends to hide your gaming?

4

Is gaming affecting your work, studies, or relationships?

5

Have you tried to stop but keep coming back?

6

Are you using money meant for daily expenses or borrowed funds to game?

7

Are you spending more time and money on gaming than you intend to?

8

Are you gaming to cope with stress or depression?

9

Are you sleeping less, eating less, or spending less time with loved ones?

If any 3 of the above signs apply to you, Please contact ZedBuzz Support or activate self-exclusion. You don't have to face this alone.

Why ZedBuzz By investing in Responsible Gaming

This isn't just about rules — it's about our values.

❤️
People first, business second

At ZedBuzz, your well-being is the top priority behind every decision we make.

🔬
Research-Based Approach

Our Responsible Gaming program is built on psychology and addiction research.

🧠
Raising Awareness

Registered users receive educational content on responsible gaming periodically.

👶
Minor Protection

A strict age verification process ensures only users aged 18 and above can access ZedBuzz.

🤝
Professional Support Referral

If you're in difficulty, our support team can connect you with professional mental health organisations.

🏆
International Standards

ZedBuzz follows international Responsible Gaming standards and participates in regular third-party audits.

Minor Protection — 18+ Verification

Age verification is mandatory to create an account on ZedBuzz. Your date of birth is collected at registration, and a government-issued ID is verified before any withdrawal.

If a minor is found to have created an account using false information, the account will be closed immediately and any deposited funds will be forfeited.

For Parents: Use parental control software on your child's devices and have open conversations about online gaming.
KYC Verification Process
🪪
National ID Card
Photos of both sides of your NID or Smart Card.
📷
Selfie Verification
Submit a selfie while holding your ID document.
🏠
Address Verification (if required)
A utility bill or bank statement.

ZedBuzz Responsible Gaming Pledge

We at ZedBuzz pledge that Responsible Gaming will always be the top priority on our platform. We will never run marketing that targets problem gamblers. No promotional messages will be sent to self-excluded users. Our support team is always ready to help with empathy and care.

Marketing stopped for self-excluded users
Providing Services to Minors is Strictly Prohibited
Transparent rules and fair gameplay guaranteed
24/7 support in Bengali

About Responsible Gaming Frequently Asked Questions

Yes. When you activate self-exclusion, you will be given the opportunity to withdraw any funds remaining in your wallet. No transactions will be possible once the account is closed, so we recommend withdrawing your balance beforehand.

Lowering your deposit limit takes effect immediately — no delay. However, increasing your limit requires a 72-hour cooldown period. This safeguard is in place to protect you from raising your limit on impulse.

A Cooling-Off Period is a temporary break (24 hours to 6 weeks) — your account reactivates automatically once it ends. Self-Exclusion is a longer-term measure (6 months to permanent) and cannot be reversed before the period expires. For serious concerns, Self-Exclusion is the right choice.

Yes. If a family member believes their loved one is struggling with a gaming problem, they can reach out to ZedBuzz support. Our team will assess the situation, take appropriate action, and guide them toward professional help.

No, not at all. The moment self-exclusion is activated, all marketing and promotional communications to that user are stopped immediately. This is a core commitment of ZedBuzz's Responsible Gaming policy.

Play safe, stay well — ZedBuzz is here for you

Join ZedBuzz and enjoy a safe, fun experience using our Responsible Gaming tools.

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